Points and Reservations

The Club standard reservation lead time is 14 days prior to the preferred check-in date. Members who place last minute reservations (within 14 days) will be subjected to expiry of Points (if any) due to unconfirmed reservations.

Members are reminded to place their reservations early with our Member Relation department especially if they are reserving for peak and festive periods. For reservations to Club Asia International Base and Reciprocal hotels, please submit your bookings at least 3 months before your holiday. If you intend to make an Interval International exchange, please submit at least 6 months before your holiday. You could place your exchange request with Interval International as early as 1 year ahead of your travel date. All reservations and exchange requests are subject to availability.

Important Guideline !!!

Local Reservations
place your reservation at least 3 months ahead

Interval International
place your exchange request at least 6 months ahead

Points and Cancellation of Reservations

If a member amends or cancels a reservation after the deadline for cancellation (as stipulated in the confirmation of reservation) or after expiry of Points, or in “no-show” cases, the Points used and payments made (eg. Reservation Administration Fees) shall be forfeited.

If a member amends or cancels a confirmed reservation before the deadline for cancellations but after all/part of the Points expiry date (reservation request had been submitted before Points expiry), any expired Points shall be forfeited accordingly whereas the current Points shall be refunded to member.


As part of our Go Green initiatives, with effect from 1st January 2018, membership statements such as Statement of Accounts and Points Statement, Latest Hotel Listing and Notices are no longer send out by post to members. Members may log in to Member Portal at our website to view and download these documents, view points balance, as well as perform online payments. Alternatively, members may request a copy of the membership statements from our Member Service Centre.

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