RESERVATION GUIDELINE
CANCELLATION/AMENDMENT OF RESERVATIONS
For cancellations of confirmed reservations, a written notice must reach Sara Worldwide Vacations Berhad before the deadline (as stipulated in the confirmation of reservation) for cancellations. Late cancellation notification (after deadline) or “no show” shall result in forfeiture of Points and related fees paid.

However, if your confirmed reservation is under “guaranteed booking” whereby no cancellation or amendment is allowed, your cancellation advice to the club or “no show” shall automatically result in forfeiture of points and related fees paid.









 

As part of our Go Green initiatives, with effect from 1st January 2018, membership statements such as Statement of Accounts and Points Statement, Latest Hotel Listing and Notices are no longer send out by post to members. Members may log in to Member Portal at our website to view and download these documents, view points balance, as well as perform online payments. Alternatively, members may request a copy of the membership statements from our Member Service Centre.

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